Your privacy is very important to us.  We want to assure you that we have always been committed to protecting your interests and your privacy and we will continue to do so.

A combination of state and federal laws require all financial institutions, including members of the insurance industry, to provide annual notices to their customers regarding the use and protection of their nonpublic personal information (NPI).  This Privacy Notice is designed to inform you generally of the types of NPI we collect and under what circumstances that information is shared.

Please Read This Privacy Notice Carefully

Information we may collect

In providing you with various products and services, we may collect NPI about you and the members of your household.   Much of the information we obtain comes directly from your application for our products and services and when you communicate with us about those products and services.  We may also obtain NPI, such as claim history, from a prior insurance carrier.

We may collect VIN numbers, Driver’s License numbers and Social Security numbers for the purpose of quoting insurance.

We will not share information with non-affiliated third parties.  We do not sell customer lists or other protected information.

We restrict access to the NPI we have collected about you to those employees who need to know that information in order to provide products or services to you.  We also maintain physical, electronic, and procedural safeguards to protect your NPI.

If we share the NPI we have collected about you, we do so only as permitted or required by law.  For example:

We may share transaction information (such as premium payment history) and experience information (such as type of insurance policy you have) about you with our affiliates.  Our affiliates include financial institutions that provide premium financing and insurance companies that have an interest in you as a potential client.

We may share information in response to a valid court order or subpoena, to meet regulatory agency requirements, or otherwise required by law.

We do not share your NPI except to process transactions or to provide services that you have requested or initiated and as permitted or required by law. (Such as to businesses that provide investigation, underwriting, policyholder services, or claims administration for us or on our behalf).

We do not share you NPI with any non-affiliated party that would use your information to contact you concerning its own products or services.  If we ever change this policy, the law requires us to give you advance notice of the change and an opportunity to direct us to not share your NPI for this purpose, that is, to “opt-out”.

Independent Sales Agents

NPI about you may be collected and retained by your independent insurance agent.  Your independent sales agent is solely responsible for the use and protection of the NPI that he or she collects.  You should contact your independent agent if you have any questions regarding his or her use of your NPI.

Access to Information

You may request access to certain NPI we collect to provide you with insurance products and services.  You must make your request in writing and send it to the address below.  Your letter should include your full name, address, telephone number, and policy number we have issued on your behalf.  Upon your request, we will send copies of the NPI to you.  We may charge a reasonable fee to cover our copying costs.  Please note, this section and the Correction section below apply to NPI we collect to provide you with coverage.

Correction of Information

You must make your request in writing and send it to the address below.  Your letter should include your full name, address, telephone number, and policy number if we have issued a policy on your behalf.  Your letter should explain why you believe the NPI to be inaccurate.  We will notify you if we agree and any corrections are made.  If we disagree and do not make corrections, we will notify you and provide you with the reason(s) for our refusal.

If you have any questions or complaints about this notice, please contact us at the following address:

Jaeger & Flynn Associates, Inc.
Attention:  Property & Casualty – Compliance & Privacy Team
30 Corporate Drive
Clifton Park, New York  12065
518-373-0069

Thank you,

Jaeger & Flynn Associates, Inc.


Please note: We reserve the right to modify this Notice.  We will provide you with notice of any material changes before they become effective.  This Notice supersedes all prior notices we may have provided you.

Effective January 1, 2016